Privacy Policy

1. Introduction & Scope

This Privacy Policy applies to the Malaysia VPN mobile application (Package: net.qavixor.malaysiavpn.app), website (https://malaysiavpn.qavixor.net), and associated network infrastructure operated by Qavixor Network ("we", "our", or "us"). We are committed to protecting the privacy and personal data of our users globally.

2. Information We DO NOT Collect (Zero-Logs Guarantee)

When you connect to our VPN service via WireGuard, OpenVPN, V2Ray (VMess/VLESS), or IKEv2, we strictly adhere to a RAM-only diskless policy. We do not collect, retain, or share:

• No Browsing History: We do not know which websites, applications, or online services you access.
• No Traffic Data or Content: We never inspect, intercept, or log the data packets transmitted through the encrypted tunnel.
• No DNS Query Logs: DNS lookups are resolved in-memory via private encrypted resolvers with zero logging.
• No Real IP Address Logging: Your originating public IP address is never associated with session activities.
• No Connection Timestamps: We do not log timestamps linked to identifiable personal user records.

3. Information We May Process

To maintain high availability, prevent abuse, and manage in-app subscriptions, we process minimal operational metadata:

• Anonymous Device Identifier (UID): An anonymized string generated locally on your device to facilitate guest sessions and authenticate active VPN tunnels.
• Aggregate Server Load: Non-personalized aggregate bandwidth throughput and server CPU utilization to dynamically route users to optimal nodes.
• Billing & Subscription Status: If you purchase a premium subscription, payment processing is handled securely by Google Play Store or Apple App Store. We only receive an anonymous purchase token confirming entitlement status.

4. Data Retention & Security Standards

All active VPN session configurations (e.g., WireGuard public keys for handshakes) are stored only in temporary RAM structures and are discarded upon session termination. We implement state-of-the-art cryptographic safeguards, including AES-256-GCM, ChaCha20-Poly1305, and TLS 1.3 encryption.

5. Third-Party Services & SDKs

Our application may include standard platform SDKs for essential functionality:

• Google Play Services / Apple StoreKit: For processing in-app purchases and managing subscriptions.
• Firebase Authentication & Cloud Firestore: For guest authentication and dynamic server list delivery without logging user browsing activities.
• Google AdMob (Free Tier Only): Free tier users may see non-personalized ads in accordance with Google Play Ad Policy.

6. Your Rights & Data Deletion (GDPR / CCPA / App Store Compliance)

You retain full rights to request the immediate and permanent deletion of any device identifiers or account associations. You can initiate instant deletion at any time via our Account Deletion Portal or within the application settings.

7. Contact Information

If you have any questions, inquiries, or privacy concerns regarding this Privacy Policy, please contact our Data Protection Officer at:

Email: support@qavixor.net
Company: Qavixor Network
Domain: https://malaysiavpn.qavixor.net